My Journey and Tips for Aspiring UX Designers

Credit: Macro Krenn

Over the past decade, Hong Kong has emerged as a tech powerhouse, with smartphones and digital platforms revolutionising the way we live, work, and connect. From startups to global giants, companies are racing to build user-friendly experiences, creating a massive demand for UX (user experience) designers. As someone who’s been in the UX field since 2008, I‘ve seen this industry explode in Hong Kong, and I’m excited to share my insights to help aspiring designers find their path.

I’ve worked across the spectrum, including startups, design agencies, multinational corporations (MNCS), and as a freelancer. Each has its vibe, challenges, and rewards. Whether you’re a fresh graduate or a designer curious about UX, this guide breaks down the types of companies hiring UX talent in Hong Kong, based on my experiences. Keep in mind that every job and company is unique, so always thoroughly review job descriptions or chat with current employees before making a decision.

Credit: Photo by Dan Freeman

Ready to explore? Let’s dive into the world of UX design and find the right fit for you!

New to UX? Check out resources like Interaction Design Foundation, General Assembly, or UX Designer Salaries to get started.

---

Startups: Fast-Paced and Full of Growth

Credit: Photo by Gavin Lau

Since my early days in UX, I’ve loved the energy of startups. They’re chaotic but thrilling, perfect for designers who thrive on variety and learning by doing.

Pros:

• Wear many hats: You’ll dive into user research, testing, design, and even project management. It’s a crash course in business and user experience (UX).

• Close-knit teams: You’ll work side-by-side with founders and colleagues, building strong connections and learning how businesses tick.

• Creative freedom: Startups encourage experimentation, letting you test bold ideas.

Cons:

• High pressure: As the lone UX designer, you’ll juggle tight deadlines and last-minute changes.

• Lower pay: Startups often have limited budgets, resulting in salaries that may be lower than those of larger companies.

Want to explore the startup scene? Visit AngelList or Startup HK.
Who thrives here? If you’re a quick learner, love a fast-paced environment, and don’t mind a bit of chaos, startups are a fantastic launchpad. They’ve taught me resilience and adaptability, skills I still use today.

---

Design Agencies: Dynamic and Diverse

Credit: Photo by Gavin Lau

My time at design agencies was a whirlwind of projects, from e-commerce platforms to brand campaigns. Agencies are great for building a versatile portfolio.

Pros:

• Variety of projects: You’ll work on different industries and clients, keeping your days exciting and diverse.

• Learning from pros: Many agencies have seasoned UX designers who mentor newcomers, helping you sharpen your skills.

• Competitive pay: Some agencies invest heavily in UX talent, especially for client-facing or leadership roles.

Cons:

• Hectic pace: Juggling multiple projects means long hours and tight deadlines.

• Less stability: Agencies often rely on contract or freelance hires, and losing a big client can lead to downsizing.

Curious about agencies? Check out Isobar, Razorfish, or Mirum.
Who thrives here? If you’re adaptable, enjoy variety, and can handle a fast pace, agencies are a great fit. Before signing on, research the agency’s focus; some prioritise UX more than others. My agency days taught me how to manage clients and deliver under pressure, skills that opened many doors.

---

Multinational Corporations (MNCS): Stability and Structure

Credit: Photo by Gavin Lau

Working at an MNC felt like a shift to the “big leagues.” With structured teams and global reach, MNCS offer a different flavour of UX work.

Pros:

• Specialized roles: You can focus on one area, like wireframing or user testing, and master it.

• Mentorship and teams: You’ll work with experienced designers and managers, perfect for learning the ropes.

• Great perks: Higher salaries, medical benefits, and job security make MNCS appealing.

• Relaxed pace: Compared to startups, workflows are slower and more predictable.

Cons:

• Less autonomy: Decisions often require approval from multiple layers of management, limiting creative freedom.

• Routine tasks: Specialized roles can feel repetitive over time.

Who thrives here? If you prefer stability and a clear learning path, MNCS are ideal. They’re especially great for new designers who want mentorship. I’ve seen MNCS like HSBC, DBS and Amazon innovate with UX, blending business goals with customer needs to transform industries. My experience at an MNC provided me with discipline and a profound understanding of large-scale projects.

---

Freelancing: Freedom and Flexibility

Credit: Photo by Gavin Lau

Freelancing has been one of the most rewarding chapters of my career, but it’s not for everyone. It’s a path where you call the shots and handle the risks.

Pros:

• Choose your projects: Work on what excites you, from apps to websites, and build your brand.

• Higher pay: Freelancers often earn more per project than in-house designers.

• Flexible schedule: Set your hours and work from anywhere.

Cons:

• A tough start: Junior designers may struggle to land clients without a strong network or a well-established portfolio.

• High expectations: Clients expect expertise, which can be daunting for those new to the field.

• Income gaps: Projects can be sporadic, leaving you without pay between gigs.

• Admin overload: You’ll handle contracts, invoices, and marketing independently.

Who thrives here? Freelancing suits experienced designers with a solid network and confidence in their skills. It’s less ideal for newcomers, but don’t rule it out. My freelance work helped me build a reputation and connect with notable clients.

---

Wrapping Up: Your UX Journey Starts Here

Hong Kong’s UX scene is booming, with opportunities for every kind of designer. Whether you’re drawn to the hustle of startups, the variety of agencies, the structure of MNCS, or the freedom of freelancing, there’s a place for you. My 17 years in UX have taught me that passion, curiosity, and adaptability are key to thriving in this field.

If you’re ready to jump into UX design, explore the resources below, build your skills, and find a company that matches your vibe. Hong Kong’s digital future is bright, and you can be part of it.

Good luck on your UX journey!

---

Useful Resources for UX Designers

Here’s a curated list of websites to boost your UX knowledge and stay inspired:

• Smashing Magazine: Practical tips, guidelines, and case studies for web designers and developers.

• UX Magazine: A one-stop shop for UX insights, opinions, and analysis.

• UX Matters: Inspiration and advice for the UX community.

• UX Booth: A welcoming space for anyone passionate about improving the web.

• UX Movement: Tips for creating better user interfaces.

• DailyUX: Inspirational articles and videos for junior designers.

• Nielsen Norman Group: Evidence-based UX research and reports.

• UXDesign.cc: Blogs, tools, and events to stay updated on UX trends.

• Usability Geek: Covers UX, interfaces, and optimization.

• Creative Bloq: Top UX articles and industry news.